Privacy policy
Last updated: April 2026
This Privacy Policy describes how ImagineTurf Inc. ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from imagineturf.ca (the "Site").
Information We Collect
Information You Provide
- Name, address, phone number, email
- Billing and shipping information
- Payment details (processed securely via third-party providers)
- Account login details
- Shopping activity (cart, wishlist, viewed products)
- Customer support messages
Automatically Collected Information
- IP address
- Browser and device information
- Pages visited and interactions
Information from Third Parties
- Shopify platform data
- Payment processors
- Marketing and analytics providers
How We Use Your Information
- Process and fulfill orders
- Manage your account
- Provide customer support
- Improve website performance
- Send marketing communications
- Prevent fraud and ensure security
Cookies
We use cookies to improve your browsing experience, analyze traffic, and personalize content. You can manage cookies through your browser settings.
Sharing Your Information
We may share your information with:
- Service providers (payments, shipping, analytics)
- Marketing partners
- Legal authorities when required
User-Generated Content
If you post reviews or content on the Site, it may be publicly visible.
Third-Party Links
We are not responsible for the privacy practices of third-party websites.
Children’s Data
Our services are not intended for children, and we do not knowingly collect their data.
Security
We take reasonable measures to protect your data, but cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access your data
- Request deletion
- Correct inaccuracies
- Opt out of marketing
Contact
If you have questions, contact us at: Email: info@imagineturf.ca