Privacy policy

Last updated: April 2026

This Privacy Policy describes how ImagineTurf Inc. ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from imagineturf.ca (the "Site").

Information We Collect

Information You Provide
  • Name, address, phone number, email
  • Billing and shipping information
  • Payment details (processed securely via third-party providers)
  • Account login details
  • Shopping activity (cart, wishlist, viewed products)
  • Customer support messages
Automatically Collected Information
  • IP address
  • Browser and device information
  • Pages visited and interactions
Information from Third Parties
  • Shopify platform data
  • Payment processors
  • Marketing and analytics providers

How We Use Your Information

  • Process and fulfill orders
  • Manage your account
  • Provide customer support
  • Improve website performance
  • Send marketing communications
  • Prevent fraud and ensure security

Cookies

We use cookies to improve your browsing experience, analyze traffic, and personalize content. You can manage cookies through your browser settings.

Sharing Your Information

We may share your information with:

  • Service providers (payments, shipping, analytics)
  • Marketing partners
  • Legal authorities when required

User-Generated Content

If you post reviews or content on the Site, it may be publicly visible.

Third-Party Links

We are not responsible for the privacy practices of third-party websites.

Children’s Data

Our services are not intended for children, and we do not knowingly collect their data.

Security

We take reasonable measures to protect your data, but cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Request deletion
  • Correct inaccuracies
  • Opt out of marketing

Contact

If you have questions, contact us at: Email: info@imagineturf.ca