Shipping & Returns
Do you offer delivery?
Yes, we offer delivery across the GTA and Ontario. Delivery cost depends on your location and order size.
Can I pick up my order?
Yes, pickup is available by appointment from our warehouse.
How long does delivery take?
Most orders are delivered within 1–3 business days, depending on availability and location.
Can I return the turf?
Due to custom cutting, turf orders are generally non-refundable. Please confirm measurements before ordering.
What if my order arrives damaged?
Contact us immediately with photos, and we’ll resolve the issue as quickly as possible.
Product FAQs
How do I choose the right turf?
It depends on your budget and usage. We offer budget, most popular, and premium options — contact us and we’ll help you choose.
Can I install the turf myself?
Yes, turf can be installed DIY on a proper base. We can also connect you with trusted installers if needed.
What base is required for installation?
A compacted base of gravel or crushed stone is recommended for proper drainage and long-term durability.
Is artificial turf safe for pets?
Yes, our turf is pet-friendly and easy to clean, making it ideal for households with dogs.
How long does artificial turf last?
High-quality turf can last 8–15 years depending on usage and maintenance.
Does the turf require maintenance?
Minimal maintenance is required — occasional brushing and rinsing is usually enough.
Can I see samples before buying?
Yes, we recommend seeing samples. Contact us to arrange pickup or discuss options.
Brand FAQs
What makes your artificial turf different?
We focus on offering a curated selection of high-quality turf at transparent pricing, with both budget and premium options to fit different needs.
Do you offer installation services?
We specialize in supplying turf, but we can connect you with trusted installers to help complete your project.
Where are you located?
We operate in the GTA and serve customers across Ontario with pickup and delivery options available.
Why are your prices more competitive?
We operate with a streamlined model and focus on direct supply, allowing us to offer high-quality turf at better prices.
Do you work with contractors?
Yes, we actively work with contractors and offer competitive pricing for larger projects.
Do you sell to homeowners or only businesses?
We work with both homeowners and contractors, whether it’s a small backyard or a large project.
